The Responsible Gaming Association of New Mexico (RGANM) is a collaboration of many of the state’s Native American owned casinos, who work together to promote awareness of problem gambling and of the resources that are available across New Mexico.

RGANM provides educational materials about problem gambling, and funds treatment and counseling services. Among the association’s training efforts, every employee at every tribal member casino is required to take an annual class in recognizing problem gambling behaviors so that appropriate casino employees may offer that patron information and assistance.

In addition, the group holds an annual conference in August for treatment providers and counselors, offering continuing education credits for their licensure and ongoing information about the treatment of individuals and their families. More than 400 treatment providers attend the annual conference, usually held the second week in August. Since the first conference in 1997, approximately 6000 people have attended the presentations from nationally and internationally recognized speakers on gambling, addiction and behavioral health.

The Help Line number, 888-696-2440, is answered by trained Help Line specialists who provide caring, confidential assistance to callers throughout the State of New Mexico. Callers to the Help Line receive free informational materials, the contact number for the nearest Gamblers’ Anonymous meeting, and referral to appropriate treatment, support or community resources. The professional staff is trained in crisis intervention protocols and data collection and statistical reporting of calls.